Overview and Strengths
For over 25 years, Lehigh Valley Restaurant Group has been extremely fortunate to have an exceptional Human Resources professional in Jodie Stetz. Jodie creates highly effective systems, standards, and procedures and develops powerful training methods and tools to bring order, accountability, efficiency, uniformity, and organization to streamline complex undertakings and produce optimal results. Her positive attitude, unrelenting follow-through, and penchant for defining and driving measurable and repeatable solutions empower Red Robin’s restaurants and team members to grow and achieve at the highest levels.
Jodie’s Career Beginnings
After graduating Summa Cum Laude, from West Chester University, Jodie started her career as a Job Retention Specialist with the Private Industry Council, now the PA Career Link, helping welfare recipients find and retain meaningful jobs. After growing weary of the nonprofit environment with its lack of measurable goals and sense of urgency, she moved to the competitive business world recruiting and placing institutional food service managers and culinary personnel. She then joined Binney & Smith, Inc., the makers of Crayola Crayons as their first Staffing Specialist. There she recruited and hired for various departments and led several key initiatives including implementing their first HRIS system, developing & administering formal internship program and performing audits for EEO/AA policy adherence.
In 2002, Jodie Stetz joined the Lehigh Valley Restaurant Group, as its first official Human Resources professional and her 25+ year record of building individual and organizational accountability and effectiveness has proven essential to the organization’s growth and success.
- Recruiting and Staffing
- Career Development
- Systems and Procedures
- Labor Law
- Employee Relations
- Leading Projects
Engagement and Accountability
Jodie’s contributions to LVRG’s Human Resources function have touched every team member in a positive manner. Hired when LVRG had 7 Red Robins, she continuously developed clear and actionable custom enhancements to Red Robin’s most valuable initiatives. She enhanced all training programs and successfully led the employee training for all 14 new Restaurant Openings including all VIP nights before. She developed the original protocols, positions, training program, and materials for the “To Go” curbside takeout service. Jodie created a progressive step path program to map, track, and lead Team Members into Managers, Assistant Mgrs into GMs and General Managers, into Multi-Unit Managers.
Jodie conceived, developed, rolled out, and administered LVRG’s original Giving Fund allowing team members to donate money through payroll deductions to fellow team members in need.
The program was adopted and adapted into the nationwide Red Robin Giving Foundation. She currently sits on that Board and serves on the Committee to choose worthy recipients. She yearly participates in the Leukemia & Lymphoma Society’s Light the Night Corporate Walk. Jodie serves on the Parkland Ice Hockey Board and was instrumental in creating its beneficial partnership with Red Robin.
Leads and Manages HR Team
- Senior Manager of HR Services
- Senior Manager of Learning and Development
- Manager of Training
- Manager of Talent Acquisition
Key Initiatives and Scope
- Leads all Human Resource Support for 2000+ Team Members
- HRIS System Implementation
- Performance Management System update and rollout
- RAMP Certification Training
- Team Building
- Safety Committee
- Benefits Analysis and Improvements
- Labor Law and Lawsuits
- Unemployment and Workers Compensation
- Budget Accountability
- Senior Professional in Human Resources (SPHR) Certified
- Dale Carnegie Human Relations Award two-time winner
- Society of Human Resources Management (SRHM) Member
Education & Training
- BA Psychology and Sociology West Chester University of PA
- MBA classes DeSales University
- Federal HR case law for SPHR
- SHRM – Lehigh Valley: Annual Conference Attendee
- SHRM – Philadelphia: Annual Symposium Attendee
- Executive Presence Seminar
- Leveraging Interpersonal Power for Women Leaders
- Dale Carnegie Graduate